I stepped into a land mine.
It was unintentional. Unanticipated. Unexpected. The best of intentions can lead to unintended consequences. We have likely all experienced that on some level but some reminders and lessons learned (gulp) from today:
(1) Sometimes you are just 'othered.' Whether deserved or not, people sometimes make assumptions and slap a label on you or presume you to be on the wrong side of the issue. 'Othering' rarely happens with people who know you, so it's usually not personal, but it stings. May I strive today NOT to do that to others.
(2) Collective wisdom is important. Taking some extra time to get perspectives of people who think, look, and act different than me is important to ensure language and wording don't unintentionally offend or leave the wrong impression.
(3) Mea culpa. When the land mine blows up, it's best to be humble and learn the lesson. Being defensive doesn't work, and sometimes the opportunity to correct perception just isn't there. Genuine apology and a commitment to do better has to suffice.
I strive to HELP, not HURT. But when and if I offend, my door to conversation, discussion and correction is always open.
-Mindy Muller, CFRE, President/CEO of CDP